Our safety department is headed by full time safety and compliance manager having long experience in sea and road transportation. It is managed from our office in Calgary.
They are given responsibility to keep a watch on road drivers. Randomly drivers are followed to ensure compliance to safety norms. We follow a rigid maintenance program where equipment is inspected every months. All drivers are strictly instructed do a thorough pre and post trip. They must report any damage or defect on a cry sheet at the end of their trip. Every cry sheet is monitored by safety and compliance manager, and he ensures every defect is liquidated promptly.
Accident Investigation Procedure
We have Standard Operating Procedure for investigation of any accident or incident. Safety supervisor rushes to the spot whenever he gets information, he has been equipped with investigation kit in safety car. Safety supervisor fills out specified forms along with following:
» Statement of driver
» Police and insurance are informed without delay
» Written report along with diary of events and timeline
» Statements of drivers and witnesses and Photographs
The report is then submitted to safety and compliance manager.