Customer Service

Get In
Touch.

One phone number, one form, one team. Whether you need a quote, a shipment update, cross-border support, or a hand with something else, we're here to help - and we answer.

Quick
Contact

Phone (Main)

+1-888-997-6837

Help & SMS

Ext. 606

Head Office

3397 84 Street NE, Calgary, AB T1Y 7H3, Canada

Mailing Address

3397 84 Street NE, Calgary, AB T1Y 7H3

Working Hours

Monday-Friday 9:00-19:00 / Saturday 10:00-17:00

Email Teams

  • General & administration: admin@rovercarrier.ca
  • Sales: sales@rovercarrier.ca
  • Customs: customs@rovercarrier.ca
  • Tracking: tracking@rovercarrier.ca
  • Careers: careers@rovercarrier.ca

Send A Message

Frequently Asked

How quickly will I get a quote?

Most quotes are returned within 2 business hours. Complex or specialty requests may take up to 24 hours.

Do you move freight across the border?

Yes. We are a US-Canada bonded carrier with CTPAT, PIP, CSA, and FAST credentials, plus an in-house customs team.

What's your cargo insurance coverage?

Standard cargo insurance is included. Higher-value coverage is available on request - please mention it.

How can I track my shipment?

Use the tracking widget on our homepage, or email tracking@rovercarrier.ca with your reference number.

After-Hours Dispatch

For active shipments, our dispatch line is available 24/7 at +1-888-997-6837. If you're calling outside standard hours, please mention that it's an active-load call — we'll route you directly to on-call dispatch.