SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
If you have consented to receive text messages from Rover Carrier, you may receive messages related to the following:
Example: “Hello, this is a friendly reminder of your upcoming delivery appointment at [Receiver Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Rover Carrier Ltd. at any time.”
Example: “Hello, this is a friendly reminder to confirm your upcoming trip scheduled for [Date, Time], going to [Shipper/Receiver Name] at [Location]. Please confirm your trip by replying to this message with ACCEPT or REJECT. You can reply STOP to opt out of SMS messaging from Rover Carrier Ltd. at any time.”
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per day related to your next appointments, ETA, and updates.
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
You may opt in to receive SMS messages from Rover Carrier by submitting an online form on our website.
You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
If you are experiencing any issues, you can reach us by email at admin@rovercarrier.ca, or get help directly at +1-888-997-6837 Ext. 606.
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
If you have questions about this policy or our messaging practices, please contact us at:
3397 84 Street NE
Calgary, AB T1Y 7H3
Canada